911 Tips

Always dial 911 for medical, fire. or police emergencies! When using a campus phone, it is not necessary to dial a 9 first.

When calling 911 to report an emergency, be prepared to answer the dispatcher’s questions:

  • What is the nature of the emergency? Be as detailed as possible to allow for the quickest possible response from emergency personnel.
  • Where is the emergency?
  • Where are you?
  • When did it happen?

Do not hang up until the dispatcher tells you to. You may be given instructions to assist a victim. You may be asked to provide additional information or be asked to wait for responding emergency personnel.

Important Note For Cell Phone Users:

Not every cell phone allows for 911 operators to determine your location or phone number. You may be asked to give your cell phone number and tell them what state you are calling from. Be forthcoming with this information. If the call is disconnected, the dispatcher will attempt to re-establish contact with you.

When should you use 911?

  • When you believe your safety or well being is in jeopardy
  • When you believe there is a threat to life or to prevent serious injury
  • When you believe there is a threat to property
  • When you see someone hurt
  • When you see a crime in progress
  • When you see a motor vehicle accident
  • When you see a fire
  • When you hear someone screaming for help
  • When you hear gunshots or loud explosions

When should you not use 911?

  • To obtain directions
  • To speak directly with a specific fire fighter or police officer
  • To obtain general information or conduct business
  • To report nuisances, such as barking dogs or loud noises

Note: The above information was obtained from the New Hampshire Division of Emergency Services, Communications and Management Division.