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How do I request a refund?

Go to your online bill. If you are eligible, a 'Request Refund' button will...

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I need to get my check to you by tomorrow. Where should I send it?

For Standard, Express and Overnight Delivery: Student Account Services Plymouth State University 17 High...

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What should I do if I question a charge that appears on my bill?

Since many of the charges that appear on your bill are actually generated by...

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I have a bill showing a negative sign in front of the amount due. What does this mean?

The negative sign indicates an overpayment of the bill and you may be eligible...

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Can I pay my bill with a credit card?

Yes, you can pay by credit or debit card.  However, please be advised that...

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My financial aid will not pay to the University until after the billing due date. Will my classes be dropped?

If your financial aid is "guaranteed" by the due date your classes will not...

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Part of my financial aid wasn’t credited to my online bill. What should I do?

If by the end of the first week of the term we have not...

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